Privacy Statement
Fire Doors Ireland is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.
It is the intention of this privacy statement to explain to you the information practices of Fire Doors Ireland in relation to the information we collect about you.
For the purposes of the GDPR the data controller is:
Fire Doors Ireland
Contact details as follows:
Address: Unit 2 & 3 Rahardrum Business Park, Bailieborough Road, Virginia,
Co. Cavan A82 T6W9
Phone: 049 8554677
Mobile: 086 8544033
When we refer to ‘we’ it is Fire Doors Ireland
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Who are we?
[We are a limited company registered in Ireland as Fire Safety Doors Ltd t/a Fire Doors Ireland. CRO Number 634904 and operating since 2018. We offer a range of services including manufacture, installation and maintenance of Q Mark fire door sets]
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:
[Declan Sharkey – Managing Director]
[info@firedoorireland.ie]
[049 8554677 or 086 8544033]
Purpose for processing your data
When using our contact form(s) you will asked to enter information such as your name and contact detail. We use these details to assess your request and may use these to contact you for further information or answer your request. When using our contact form the information you submit is stored in our website database (encrypted) as a back-up for a period of 15 days after which it is deleted automatically. The original enquiry is sent to our offices by email and falls under our emails retention policy.
Should you request a quote your details will be added and stored in our CRM. It will be deleted after a retention period of 6 months once we receive an answer from you.
Customer’s details will be stored in our CRM for the purpose of liaising with you and will be stored for as long as you are a customer with us. If leaving us your detail will be deleted within 6 months of being notified by you that you no longer wish to use our services.
We have taken extra steps to insure the data you provide us with is dealt with in a safe manner:
Our site is hosted on SSL (secure socket layer) which means communications between the site and server are fully encrypted (for instance when you submit a contact form)
Emails sent to us by our site are sent via TLS (Transport Layer Security)
Statistics: we use statistics on the website which provide us with essential information such as the most visited pages, where users are coming from (search engines, links etc). These are set up to NOT track your full IP address and therefore do not collect personal information.
Please note that:
Our website is hosted in Ireland
Our CRM is hosted in Ireland
Our emails are hosted by Microsoft Office 365 within the EU
Why are we processing your data? Our legal basis
[This area will vary greatly based on the site, for instance, for a brochure site you may explain what you do with the data sent via contact form(s) (enquiries, quote requests etc) whereas an e-commerce site will collect personal data at checkout for order fulfilment and based on terms and conditions this may form a contract]
In order for us to provide you [with quotations or for the purpose of general enquiries] [Fire Doors Ireland] need to collect personal data.
Our reason (lawful reason) for processing your data under the GDPR is:
[Sample point only:] – Your details are required in order for us to contact you back and provide you with the information you have requested.
[Sample point only:] In the event of a quote request the details entered will be used to provide you with a quote and possible subsequent follow up in regards to your request.
In any event, [Fire Doors Ireland] are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
How will [Fire Doors Ireland] use the personal data it collects about me?
[Fire Doors Ireland] will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.
Special categories of personal data
[If this is the case for your website you will need to elaborate on the below, this paragraph could be removed if not applicable]
If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin – financial information is not classified as special categories of personal data) – we will ensure the below
we will obtain your explicit consent
Who are sharing your data with?
[You need to provide information on recipients or categories of recipients of the personal data – if any.
Any information regarding the intention to disclose personal data to third parties and whether it is transferred outside the EU. In such circumstances, Organisation Name will provide information on the safeguards in place and how the data subject can also obtain a copy of these safeguards;
If Organisation Name is based outside of the EU and the data subject resides within it (the EU), the Organisation Name provides the data subject with contact details of a data protection representative in the EU;
Any information on website technologies used to collect personal data about the data subject;
Any other information required to demonstrate that the processing is fair and transparent.]
We may pass your personal data on to third-party service providers contracted to [Fire Doors Ireland] in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with [Fire Doors Ireland] procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.
The third parties that we pass your personal data to are:
[Client to provide list of who they pass data onto, see examples below:
Accountants
Transport Company regarding delivery
We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions
If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.
Data subject rights:
[Fire Doors Ireland] facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
Right of access: you have the right to request a copy of the information that we hold about you.
Right of rectification: you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten: in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
Right of portability: you have the right to have the data we hold about you transferred to another organisation.
Right to object: you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling: you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: in the event that [Fire Doors Ireland] refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. [Fire Doors Ireland] will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.
In the event that you wish to make a complaint about how your personal data is being processed by [Fire Doors Ireland] or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and [Fire Doors Ireland] data protection representatives Data Protection Officer / GDPR Owner
If we are collecting your data for a contract (e.g. Life policy or motor insurance policy) and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.
Profiling – automatic decision making
[If you carry out automatic decision making you need to inform the data subject -you need to explain the significance and the envisaged consequences involved. You also need to inform that data subject can object to this.
e.g. ISME ratings, recruitment psychoanalytic, insurance underwriting.
Contact Us
Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.